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Reports to: Executive Co-Director for Culture, Planning, & Green Business Development
Salary range: $100,000 to $120,000 
Benefits: Excellent benefits including health care, dental care, support for working virtually, generous leave policy, and flexible 32-hour work week 
Location: District/Maryland/Virginia (DMV) area preferred, but open to remote candidates  

Founded in 1982, Green America is a national nonprofit dedicated to creating a just and sustainable society by harnessing economic power. Our unique approach focuses on economic action and marketplace strategies, working with consumers and investors.

We seek a Finance Director who will have overall responsibility for our organization’s accounting, finance, budget and reporting functions. The Finance Director will ensure that the systems, processes, procedures and policies are in place for effective management of the organization, clean audits, compliance with applicable laws/regulations, and efficient operations of their department.

Green America is a highly collaborative, vibrant workplace. We have a participatory decision-making process among staff members that aims to build consensus within departments and teams on how we carry out our work. Goals to advance Justice, Equity, Diversity & Inclusion are woven into all of our work. 

Responsibilities Include: 

• Final responsibility for the accuracy and quality of all financial data, reporting, and audit coordination for either a division or significant program area; meticulous attention to detail and a commitment to quality. 

• Lead the presentation of financial reports/results to staff and the Board. Present financial and budget information to the organization’s board in a manner that allows individuals who do not have a finance or accounting background to understand the financial condition of the organization.
• Supervise the Accountant’s work on Accounts Payable, Payroll and other accounting tasks. 

• Manage the organization’s: 
  • Payroll 
  • Expense reimbursements 
  • Account receivables, billing and aging reports 
  • Accounts payable and payments: check and other electronic 
  • Member loan program administration 
  • Credit card activity recording and PayPal processing/payments 
  • Bank/investment accounts and reporting, including the Endowment 
  • Monthly reconciliations and closings, and issuance of financial reports 
  • Cash balance and cash flow management and reporting 
  • State agency filings via outside counsel, as required  
  • Sponsored program reporting  
  • Maintenance of fixed asset schedule 
  • Filing of 1099 reports to the IRS and qualified vendors 
  • Manage line of credit 
  • Manage contract files with outside contractors or vendors in conjunction with relevant staff 
  • Insurance coverage and renewals (with the HR director) 
• Oversee and lead annual planning and budgeting process in conjunction with the Executive Team and Coordinating Team (CT); review and provide input on plans and budgets; and provide analytical support and budget/reporting tools to managers as needed.  
• Proactively keep Executive Team and CT abreast of the organization’s financial status and trajectory.  
• Coordinate and lead the annual audit and 990 process. Work with Green America’s external auditors to ensure that our annual audit and tax return are completed in a successful and timely fashion. 
• Ensure compliance with external financially oriented reporting requirements; generate filings and/or manage others in the generation of filings; and ensure accuracy, quality and timeliness of financial filings.  
• Review the organization’s internal controls and make changes as appropriate.  
• Ensure strict compliance with all applicable laws/requirements as they relate to accounting.  
• Review organizational contracts, consulting with outside counsel as needed, and retain documents related to agreements with vendors and other third parties. 
• Work with the HR and IT Directors to ensure proper documentation of organizational practices and systems. 
• Maintain/revise the organization’s chart of accounts and accounting/reporting dimensions based on nonprofit best practice and the management/reporting needs of the organization.  
• Work with the technology team to achieve efficiencies by automating manual processes and integrating accounting/finance systems/processes with other systems/processes when such integration results in net efficiencies for the organization. 
• The success of our work and the strength of our organization depend on the voluntary participation of staff from all levels of the organization in various cross-departmental teams, in addition to the core responsibilities of each staff position. While staff members are not required to participate in a voluntary team every year, we do depend on volunteers throughout the year for teams such as: Operating Plan & Budget Team; Justice, Equity, Diversity, and Inclusion (JEDI) Team; Pulse Survey Team; and the Fun Days Team. 

Skills Required: 

Experience doesn't always look the same – skills are transferable, and passion is important. Please tell us how your experience can lead to success in this position. 

• Bachelor’s degree in accounting and at least 3-5 years of relevant experience as a senior accountant and/or auditor; highly motivated to take on greater responsibility and an increasingly strategic role across the next several years. CPA licensure is a plus. 
• Strong track record of progressively increasing responsibility in managing accounting, coordinating/leading audits, managing financial reporting and analysis, and budgeting. 
• Technologically savvy with advanced knowledge of accounting, financial reporting and Intacct accounting software. 
• Proven ability to work collaboratively in support of line managers; exemplary communications skills, interpersonal skills, and professionalism.  
• Strong analytical skills, with ability to derive actionable insight from data, and ability to organize/present data in a way that is incisive and useful by others. 
• Entrepreneurial, results-oriented focus, with demonstrated ability to work and solve problems independently in order to move initiatives from inception to completion; strong project management and organizational skills with ability to meet tight deadlines.  
• Demonstrated ability to effectively lead a team.  
• Commitment to our organization’s mission and values. 

To Apply: 

Please send your resume and a cover letter, noting where you learned of this position, to executivehire@greenamerica.org by November 26, 2023. 

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Green America is an equal opportunity employer. Women, people of color, LGBTQ individuals, people with disabilities, and veterans are encouraged to apply. All qualified applicants will receive consideration for employment without discrimination regarding: actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health disorders), age (18 years of age or older), marital status (including domestic partnership and parenthood), personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, citizenship status, credit information or any other characteristic protected by federal, state or local laws. Harassment on the basis of a protected characteristic is included as a form of discrimination and is strictly prohibited. 

Title: Member Services Administration Assistant
Supervisors: Member Services, Operations and Database Director & Senior Manager, Marketing and Communications for the Green Business Network
Salary: $51,000-$56,000
Start Date: Immediately
Location: Hybrid (2 days per week in our Washington, DC office)
Position: 32 hours per week (4 day workweek Monday-Thursday)

Green America is a non-profit organization dedicated to creating a just and sustainable society by harnessing economic power for positive change. Our unique approach involves working with consumers, investors and businesses on both the supply and demand sides of the market to build an economy that prioritizes the well-being of people and our planet. Our workplace reflects our goal of creating a more cooperative, environmentally sound economy. We have a participatory decision-making process, which aims to build consensus within the departments and teams.

This is a dynamic position in an exciting organization. The Member Services Administration Assistant is a key liaison with our members—both our individual members and our business members. This is a hybrid position requiring half-time (2 days per week) in our Washington, DC office.

Duties and Responsibilities:

1. Individual Membership Liaison

• Provide answers and process requests via email and phone within one business day. Work with internal staff as necessary.
• Mail members thank you notes and special requests like additional publications (weekly).
• Manage and update the Members Services Handbook.

2. Green Business Network (GBN)

• Respond to all business member inquiries (email and phone calls).
• Execute welcome process for new business members, including a personalized welcome email and follow-ups on Green America’s Green Business Certification and GreenPages.org Member Profile creation.
• Assist with direct mail and fulfillment.
• Assist with all communications work as needed, including assisting with web/e-newsletter content and engaging with members-only Facebook and LinkedIn Groups.
• Enter all member payments into membership database (Salesforce) and report on financials to GBN team and Accounting.
• Make all database updates as needed, including new records, returned mail, and GreenPages.org Member Profiles.
• Conduct targeted outreach via phone and text to lapsed members to re-engage them and/or mark as cancelled or out of business.
• Assist with lead generation and outreach to potential new business members.

3. Correspondence with our Recurring Donors

• Call and/or email recurring donors when their account information needs updating.
• Persuade recurring donors to reduce their gift instead of canceling membership.
• Send out thank you gifts to recurring donors as needed.

4. Data Entry, Operations, and Analysis

• Sorting all incoming mail and distributing it to the proper people in a timely manner in the format agreed to by each member of the Coordinating Team. Process returned mail.
• Manage inventory of office supplies and department premiums, reordering when needed.
• Sorting returns from caging company and making sure that member preferences are entered into the membership database (Raiser’s Edge). Follow up with specific member questions.
• Enter/process information in membership database (Raiser’s Edge), including address changes and workplace gifts.
• Provide back-up to process batches from data entry company to assist Operations department, as needed.
• Code incoming mail for data entry and accounts receivable
• Prepare, coordinate, and approve mailings with vendors for renewal reminders (bimonthly)
• Coordinate mailings with vendors for:
  1. Welcome Kits and letters (bimonthly)
  2. Thank you letters for renewal payments (bimonthly)
  3. Thank you letters for special gifts payments (bimonthly)
  4. Sustainer bad credit card letters (monthly)
  5. Yearly tax mailing
• Fulfill thank you gifts and online shopping cart orders within three business days.
• Document and update CRM processes.
• Maintain “Do not mail” list.

5. Participation in Green America Cross Departmental Teams
   • The success of our work and the strength of our organization depend on the voluntary participation of staff from all levels of the organization in various cross departmental teams, in addition of the core responsibilities of each staff position. While staff are not required to participate in a voluntary team ever year, we do depend on volunteers throughout the year for teams such as: Space Team; Operating Plan & Budget Team; Justice, Equity, Diversity, and Inclusion (JEDI) Team; Pulse Survey Team; and the Fun Days Team.
6. Other duties as assigned.

Qualified candidates should have:

Note: Experience doesn't always look the same. Skills are transferable, and passion is important. Please tell us how your experience can lead to success in this position.

• Pleasant, helpful, respectful, and approachable personality.
• Ability to multi-task, prioritize, work independently, meet deadlines, and remain focused and calm.
• Openness to constructive feedback and willingness to learn best practices from teammates.
• The desire to understand how and why processes are in place, and the curiosity to find the cause when a process breaks down.
• The motivation to improve processes, speak up in meetings, and make recommendations.
• Strong attention to detail and efficient organizational skills.
• Strong writing skills with an emphasis on professional yet warm letter- and email-writing.
• Proficiency in Microsoft 365.
• Aptitude to enter and change data in our membership database. We currently use Raiser’s Edge, Salsa Labs, Salesforce, and Charity Engine.

To Apply:

Send resume and cover letter to memberservicesjob@greenamerica.org with the subject line “Member Services Administration Assistant”

Benefits include:

• Being part of a dynamic, innovative team to build the green economy for all people
• Competitive salary and salary transparency
• Participatory workplace in which staff have a voice in key organizational issues
• Four-day workweeks, Monday-Thursday
• Socially & environmental responsible retirement plan options
• Pre-tax Metro benefit card (savings on local DC transportation)
• Medical, dental, disability insurance, Flex Spending Account (FSA)
• Paid vacation, sick and dependent care leave
• Paid parental and long-term care-giver leave

Title: Donor Services, Operations and Database Manager
Reports to: Director of Membership Marketing and Operations (MM&O)

Benefits: Excellent Benefits package

Status: Full Time 4-day 32 hours, compensation $52,000-$55,000

Green America is a nonprofit organization dedicated to creating a socially just and environmentally sustainable society by harnessing economic power for positive change. Our unique approach involves working with consumers, investors, and businesses. Our workplace reflects our goal of creating a more cooperative, environmentally sound economy. We have a participatory decision-making process that aims to build consensus within the departments and teams.

Our Membership Marketing and Operations team uses mission-focused communications to engage our membership — 'one to many' requests of support. Members serve two key functions for Green America. First, our members are the vehicles of our social change work. Second, they are the people who provide one of the largest portions of revenue for Green America’s operating budget. To keep our members happy, we provide prompt and personalized assistance everyone that contacts us directly.

Duties and Responsibilities:

Donor Services Management (25%):

• Oversee Member Services Assistant
• Oversee the mail, phone, and email response system to member inquiries, from address changes to publication sales.
• Coordinate and produce mail and data files for Green America publications.
• Work with Member Services Assistant and Marketing Manager to coordinate renewal and acknowledgements data file generation and mailings.
• Coordinate with Director of Marketing to send monthly email renewals.
• Manage post office BRM accounts.

Recurring Gift Processing (25%):

• This position is responsible for meeting annual revenue projections.
• Process recurring (monthly, quarterly, annual) payments and manage the recurring processes: data entry, reporting, recapture, and refunds
• Create annual budget projections for ongoing recurring processing.
• Work with member services to meet recapture budget projections.
• Create new systems and offers, to increase recapture.
• Coordinate with Accounting to send summary of monthly revenues.

Operations & Data Entry Management (35%):

• Oversee Data Entry Specialist.
• Manage data entry systems and processes to ensure data integrity & hygiene, streamline processes, research new systems, and solve problems as they arise.
• Manage relationship and coordinate with our data caging company.
• Oversee credit card and debit card processing.
• Coordinate with IT department to ensure timely modifications and updates to, Raiser’s Edge, and other resources.

Constituent Relationship Management Systems Management (15%):

• Create and provide reports and data files to different departments in the organization, including Marketing, Development, and Accounting/Finance
• Responsible for data integrity, processes and procedures of Raiser’s Edge, Green America’s membership information system.
• Responsible for data integrity, processes and procedures of Charity Engine, Green America’s transactions website.
• Work with Accounting to provide reports for year end closing and final financial reports.
• Work with Director MM&O and Director of Development to provide reports and data files for the organization’s annual planning process.
• Work with Accounting to provide reports and data files for annual audit and taxes.
• Provide data assistance for state registration process.
• Update Salsa with constituent information from the Raiser’s Edge.
• Support of legacy systems, as needed, until they are phased out (Enterhost, SQL Server)

Miscellaneous

• Support the Director of MM&O in administrative duties related to contract management, hiring, budgeting and operational functions as needed.
• Review and process vendor invoices and ensure complete information has been provided
• Oversee office supplies, kitchen, and copier paper orders.
• Back up for front phone coverage.
• Other duties as assigned.

List of Systems this position will manage:

1. Raiser’s Edge Membership System
2. Charity Engine (web transactions)
3. Authorize.Net Credit Card System
4. Beneficial State Bank ACH Software
5. Blackbaud Merchant Services (BBMS)
6. PC Charge Credit Card System

Qualified Candidates should have:

• Minimum of 5 years work experience in non-profit setting
• Minimum of 3 years managing data entry and/or member services staff
• Customer-service mindset and strong interpersonal skills
• Candidate must demonstrate solid critical thinking skills and experience in collaborating with cross-department teams to achieve common goals
• Exceptional problem solving skills and outstanding attention to detail
• Excellent organizational skills, ability to prioritize various important requests
• Ability to communicate effectively with vendors, consultants, and staff and ensure deadlines are met.
• Proficiency in: Raiser’s Edge, Crystal Reports
• Preferred: SQL Server Querying, Charity Engine, Authorize.net, B.S. in Computer Science or an IT-related field