A reality of the plugged-in world in which we live is that there is an ever-growing demand for smartphones and cellphones. According to the World Bank, an estimated 75% of the world’s population now has a cell phone. As global demand for phones increases, its important that the means of producing these phones do not cause harm for the people or communities making them.
Our campaign is focused on Apple because Apple is the Corporate Social Responsibility (CSR) leader in the consumer electronics industry. Apple has led the way in reducing its carbon footprint and shifting to renewable energy at its data centers and headquarters. Apple was also the first smartphone manufacturer to eliminate the use of tantalum from conflict regions in its products. Because Apple has taken these steps, we know that with enough consumer pressure Apple will also lead in protecting the workers in its supply chain from dangerous chemicals.
If you are an iPhone user it’s important to call Apple and encourage them to sell phones that do not endanger the workers who make them.
However, other smartphone manufacturers also need to take big steps to protect their workers from toxic chemicals. They too need to hear from their consumers.
If you use a smartphone by any of the following manufacturers, its important they hear from you. Companies read and record all consumer concerns, so the more they hear from us the sooner they will take action. You can call and leave a message with a customer service representative, or visit the company support sites below where you can “live chat” your concerns to a support representative or send an email.
Maker of the Galaxy S and Galaxy Note smartphones
Hours: Mon – Fri: 8am – 3am (EST), Sat – Sun: 10am – 11pm (EST)
Maker of the Lumia line of smartphones
Hours: Mon – Fri: 10:00am – 8:00 pm (EST)
Maker of the Xperia line of Smartphones
Hours: Mon-Fri 9:00am-8:00pm ET
BlackBerry (Research in Motion) makes the Z10 and Q10 smartphones
Hours: 24 hours a day, 7 days a week